FTP Log In Problems

[todayschildelc]

I was able to log on to it using Internet Explorer's built in ftp client, and have never required the use of any features beyond IE's until recently. I haven't used CuteFTP in ages, but I'm unable to log on using the username and password I was given. I'm not asking for tech support for CuteFTP but I'm asking if I shouldn't use port 21, or if there's encryption, or some other reason it's telling me that I have the incorrect login.

My second question is, is there any easy way that I've missed to ftp to the var/www so that I can access my site without using your "file manager"?

[dkozinn]

I was able to log on to it using Internet Explorer's built in ftp client, and have never required the use of any features beyond IE's until recently. I haven't used CuteFTP in ages, but I'm unable to log on using the username and password I was given. I'm not asking for tech support for CuteFTP but I'm asking if I shouldn't use port 21, or if there's encryption, or some other reason it's telling me that I have the incorrect login.
I don't use CuteFTP (I use SmartFTP) but the login should be the same: Make sure that you use "username@yourdomain.com" and your password, not just "username". That should be about all you need to do.

My second question is, is there any easy way that I've missed to ftp to the var/www so that I can access my site without using your "file manager"?
Assuming you're logging in as the main user for the account, there will be a couple of subdirectories in that account that link to /var/www/html (mainwebsite_html) and to /var/www/cgi-bin (mainwebsite_cgi) that should be available. You can just cd to those directories and you should be all set.

[todayschildelc]

Ah, I'm such an idiot. Yes, I forgot @mydomain.com. And as for the second answer I assumed there'd be those subdirectories, unfortunately IE doesn't show those, which is the exact reason why I got CuteFTP, to see if they'd show up and yes, they did after sucessfully logging on. Thanks for the quick reply.

[Matt]

Ah, I'm such an idiot. Yes, I forgot @mydomain.com. And as for the second answer I assumed there'd be those subdirectories, unfortunately IE doesn't show those, which is the exact reason why I got CuteFTP, to see if they'd show up and yes, they did after sucessfully logging on. Thanks for the quick reply.

IE handles the FTP protocol terribly. Two major problems with it are: 1) it cannot follow symbolic links (mainwebsite_* won't appear in IE's browser) and 2) the directory the server logs you in to is considered the root directory to IE (thus /home/<user>/ is viewed as /, you can't ascend a directory, period).

If you want to brave the storm and use IE though, you'll need to switch the username/domain separator to '#' and use some directory transversal tricks to be able to go anywhere other than your home directory.


ftp://<username>#<domain>:<password>@<domain>/home/<username>/mainwebsite_html/


But even then, you're limited to being able to just upload files and changing permissions. You're better off using a functional FTP client instead.

[todayschildelc]

Ah thanks, but I got it. I just didn't know the name of the shortcut, or if it even existed. I figured it was up a directory but I never really had the need for anything beyond IE's ftp client. For the most part, I really wont need anything beyond it for now anymore either, thanks a lot.